# PDAM Surya Sembada Surabaya Internship Program 2025: Complete Career Launchpad
Stepping into the professional world requires more than just academic theories; it demands hands-on exposure and practical industry immersion. PDAM Surya Sembada Kota Surabaya—a historic water utility enterprise tracing its roots back to the Dutch colonial era of 1890—opens its doors for ambitious students and fresh graduates through the 2025 Internship Program. This initiative is meticulously designed to bridge the gap between classroom knowledge and corporate reality, offering participants invaluable work experience across diverse operational departments.
## Understanding PDAM Surya Sembada Surabaya
Originally established in the late 19th century when drinking water for Surabaya residents was transported via railway from Purut springs in Pasuruan, PDAM Surya Sembada has evolved into a modern, highly structured municipal utility. Today, participating in an internship here means engaging with state-of-the-art water treatment technologies, large-scale distribution networks, and robust corporate administration systems.
## Available Internship Positions and Qualifications
The 2025 internship intake features a wide array of specialized roles tailored to various academic backgrounds, ranging from vocational high school (SMK) graduates to bachelor’s degree holders.
1. Non-Permanent Employee Management Division
* Job Description: Support administrative tasks concerning non-permanent personnel, manage the archival filing system for temporary staff and interns, and assist with daily operational duties within the division.
* Requirements: Bachelor’s degree (S1) in Administration, Office Administration, Business Administration, Management, or related fields; proficient in office administration principles; skilled in Microsoft Office applications; capable of basic content editing and design.
2. Customer Compliance Division
* Job Description: Handle administrative tasks specific to customer compliance, maintain a professional and polite demeanor, execute additional supervisory instructions effectively, and operate internal computer systems alongside Microsoft Word and Excel.
* Requirements: Bachelor’s degree (S1) in Customer Compliance or related disciplines; neat and professional appearance; adaptability to handle supplementary tasks; proficiency in computer applications, particularly Word and Excel.
3. General Administration Division (East Technical Services)
* Job Description: Manage general administrative workflows for the East Technical Services unit, including tracking incoming and outgoing correspondence, filing documents, dispatching files to respective divisions, and monitoring document delivery status.
* Requirements: Vocational High School (SMK) graduate in Administration or equivalent; strong foundational knowledge in administrative procedures; excellent teamwork abilities.
4. Public Relations (PR) Division
* Job Description: Assist with daily public relations operations, contribute to the creation of PR content for PDAM, and perform basic video editing for public communication campaigns.
* Requirements: Bachelor’s degree (S1) in Communication Studies, Visual Communication Design, Graphic Design, or related fields; strong interpersonal and communication skills; familiarity with video and image editing software.
5. Secretariat and Public Relations Administration
* Job Description: Manage incoming and outgoing mail using digital workflow applications, and oversee document and correspondence archiving.
* Requirements: Bachelor’s degree (S1) in Administration, Management, or related majors; mastery of administrative workflows; strong communication skills.
6. Billing and Payment Division (Other Revenue Sub-Division)
* Job Description: Assist in processing New Connections (PB) and miscellaneous payments, coordinate with relevant departments regarding revenue streams, and input settlement dates for new connections.
* Requirements: Bachelor’s degree (S1) in Management, Finance, Business Administration, or Statistics; robust analytical capabilities; effective communication skills.
7. Billing and Payment Division (Supervision Sub-Division)
* Job Description: Support sanitation retribution processes, facilitate new connection printing workflows, record restitution and water supply processes, and compile periodic issuance reports.
* Requirements: Bachelor’s degree (S1) in Management, Finance, Business Administration, or Statistics; strong analytical and communication skills.
8. Office Administration Division (Transmission and Main Distribution)
* Job Description: Handle year-end documentation overload, including work contracts, inspection files, and payment vouchers. Interns gain direct corporate experience while learning practical administrative methods applicable in their future careers.
* Requirements: Vocational High School (SMK) in Office Administration, Management, or equivalent; proficient in computer operations (Microsoft Office); not currently interning elsewhere.
9. Drafter Division
* Job Description: Conduct water pipeline network surveys and draft engineering schematics for pipeline expansion plans.
* Requirements: SMK in Building Construction/Civil Engineering or D3/S1 in Civil Engineering; open to male and female applicants; proficient in AutoCAD; strong communication skills; eagerness to learn; collaborative team player.
10. Electrical Maintenance Division
* Job Description: Perform routine maintenance at installations, respond to malfunction reports submitted by facility operators, and strictly adhere to Occupational Health and Safety (K3) standards.
* Requirements: High School (SMA/SMK) or equivalent; male applicants preferred; basic familiarity with electrical terminology; strong social and communication skills; energetic and responsible work ethic.
11. Production Division – IPAM Ngagel 2
* Job Description: Test raw water and production turbidity, conduct water sampling, perform jar tests to determine optimal chemical dosages, and follow supervisory directions for multi-stage water treatment processes.
* Requirements: Bachelor’s degree (S1) in Environmental Engineering; open to male and female candidates; hardworking with a strong drive to learn; excellent communication and teamwork skills; understanding of clean water processing mechanics; proficient in Microsoft Word and Excel.
12. Production Division – IPAM Ngagel 3
* Job Description: Monitor raw and treated water turbidity, execute sampling protocols, calculate precise chemical requirements via jar tests, and execute operational instructions accurately.
* Requirements: Bachelor’s degree (S1) in Environmental Engineering; male applicants; eager to learn and dedicated; strong communication and collaborative traits; sound knowledge of potable water treatment; proficiency in Microsoft Office suite.
13. Water Loss Control Division
* Job Description: Participate in field-based operational programs designed to provide practical industry experience, collaborate directly with professional engineers, apply academic insights to real-world scenarios, and build time-management and problem-solving skills.
* Requirements: SMK graduate from any major; male applicants; physically and mentally fit; strong communication abilities; high motivation for practical field training.
## Application Procedure and Technical Steps
To secure a spot in the PDAM Surya Sembada 2025 Internship Program, applicants must follow these structured steps:
1. Account Registration: Visit the official portal to create a candidate profile, register your credentials, and verify your account via the confirmation email sent to your inbox.
2. Select Vacancies: Browse through the available regular or program-specific internship listings. Match your qualifications with the criteria and active operational periods stated in the job description.
3. Submit and Await Results: Finalize your application submission and monitor your portal dashboard or email for official announcement updates.
## Required Documentation Checklist
Ensure all administrative files are prepared comprehensively before uploading or submitting your application package:
* University/School Referral Letter: Addressed formally to the President Director of PT PDAM Surya Sembada Kota Surabaya.
* Internship Proposal Document: Detailing your objectives and academic scope.
* Academic Transcript: Mandatory for specialized project-based work programs.
* Certificates of Competency: Included optionally to highlight specialized skills.
* Identification: Valid KTP, driver's license (SIM), or Student ID card (if a national ID has not yet been issued).
* Recent Photograph: 3x4 cm formal passport photo.
* Statement Letter: Declaration of intent to arrange Employment Social Security (BPJS Ketenagakerjaan) coverage.