# Build Your Career with KAI Services: PT Reska Multi Usaha Hiring Event 2026
Stepping into a rewarding professional journey often begins with aligning yourself with an industry leader. PT Reska Multi Usaha, widely recognized as KAI Services, stands proudly as a prominent subsidiary of PT Kereta Api Indonesia (Persero). Established in 2003, the company is dedicated to supporting and enhancing the core operations of its parent organization by delivering exceptional hospitality, restaurant services, and passenger support systems across the nation.
If you are eager to elevate your professional trajectory within a dynamic transportation and hospitality environment, KAI Services has officially announced its latest career opportunities for September 2026. This recruitment drive offers ambitious job seekers an exciting chance to secure a vital role in modern passenger operations.
## Featured Career Opportunity: Passenger Services Agent At Service Counter (PSAC)
The Passenger Services Agent At Service Counter (PSAC) acts as the welcoming face of the station. In this frontline position, you will manage ticketing services at official station counters while delivering comprehensive guidance and support to travelers navigating the railway network.
Key Responsibilities
To excel in this role, candidates must be prepared to handle daily station operations efficiently. Your primary duties will encompass:
* Ticketing and Administration: Executing regular ticket sales, group reservations, refunds, reschedules, and tariff alignments directly at the station counter.
* Crowd Management: Alleviating long lines at ticket counters by proactively guiding and directing passengers toward automated ticket vending machines.
* Financial Accountability: Maintaining strict accuracy and full responsibility for daily sales revenue generated during your assigned shift.
* Policy Compliance: Demonstrating a thorough understanding of the company's passenger transport terms and conditions.
* Customer Support: Addressing passenger inquiries, processing feedback, and actively resolving customer complaints.
* Operational Support: Executing supplementary tasks designed to elevate the overall passenger service experience.
* Strategic Placement: Being fully prepared to work at designated modern stations, including Halim, Karawang, Tegalluar, and Padalarang.
Required Qualifications
KAI Services maintains high standards to ensure exceptional service delivery. Applicants must meet the following baseline criteria:
* Gender: Open to both male and female candidates.
* Physical Stature: Minimum height of 170 cm for males and 165 cm for females, maintaining a proportional and professional posture.
* Appearance: Possess a neat, well-groomed, and attractive appearance.
* Age Limits: Between 18 and 25 years old.
* Educational Background: Minimum qualification of a Diploma 3 (D-3) degree.
* Legal Clearance: Must exhibit good conduct, verified by an official Police Clearance Certificate (SKCK).
* Health Standards: Certified physically and mentally fit through a formal medical health certificate.
* Schedule Flexibility: Fully willing to work in rotating shifts.
* Relevant Experience: Prior working experience as a cashier, bank teller, or within customer service-oriented fields.
Preferred Qualifications
Candidates who possess the following competitive traits will be given distinct consideration during the selection process:
* Proficiency in English, both spoken and written.
* Strong analytical and active listening skills, with the mental resilience to thrive under high-pressure conditions.
* Exceptional communication and negotiation abilities.
* Outstanding interpersonal skills and a proven track record of effective teamwork.
* Solid computer literacy, with regular proficiency in Microsoft Office applications.
* Local residency in Bandung and its surrounding areas.
## How to Apply
Are you ready to take the next big step in your professional life? If your background and skill set align with the qualifications outlined above, take action today.
Submit your comprehensive curriculum vitae (CV) directly to the official recruitment channel:
* Email Destination: `[email protected]`
Mandatory Subject Format: `Name_Job_Domisili` (Example: Ariel_PSAC_Bandung)*
Please note that only candidates who fully meet the stated administrative and professional requirements will be contacted for subsequent stages of the recruitment process.