Garuda Indonesia stands as a beacon of excellence in the global aviation industry, representing the heart of Indonesian hospitality through its prestigious status as the national flag carrier. As a state-owned enterprise, the airline is committed to delivering a world-class "Garuda Indonesia Experience" across more than 60 international and domestic destinations. This service philosophy seamlessly integrates the rich cultural heritage of Indonesia with modern, full-service amenities, ensuring every passenger encounters the authentic warmth and professional care the nation is known for.
A Legacy of Operational Excellence and Innovation
The Garuda Indonesia Group maintains a formidable presence in the skies, operating a sophisticated fleet of 210 aircraft with an impressive average age of less than five years. The main brand currently manages 142 aircraft, while its subsidiary, Citilink, operates 68 units. This commitment to maintaining a young and efficient fleet has earned the airline significant international accolades, including:
* Top-Tier Punctuality: Recognized with a 5-Star On-Time Performance Rating by OAG Flightview.
* Customer Excellence: Awarded "The Best Airline in Indonesia" for four consecutive years and the "TripAdvisor Traveler’s Choice Major Airline in Asia."
* Safety Leadership: Ranked among the world’s top airlines for health and safety protocols by the Safe Travel Barometer.
Career Opportunity: Hajj Cabin Crew Recruitment 2027
To uphold its tradition of excellence during the sacred pilgrimage season, PT Garuda Indonesia (Persero) Tbk. is officially opening applications for the 2027 Hajj Cabin Crew. This role is pivotal in ensuring the comfort, safety, and spiritual journey of pilgrims traveling to the Holy Land.
General Candidate Requirements
Prospective candidates must meet the following fundamental criteria to be considered for the 2027 season:
1. Nationality and Faith: Must be an Indonesian citizen of the Islamic faith (required for flights to Madinah).
2. Physical Stature: Height requirements are 165cm–178cm for men and 158cm–172cm for women, with a proportional body weight.
3. Health Commitment: Applicants must agree to prioritize occupational health and safety by not being pregnant during the 2027 Hajj flight period.
4. Travel Readiness: Must possess a valid passport (valid until at least December 31, 2027) with a name consisting of at least three words.
5. Mobility: Must be willing to be stationed at any Hajj embarkation point and fly all designated routes.
6. Professional Development: Willingness to undergo the full duration of the company’s training programs.
7. Preferred Qualifications: Holding an EASA-rated certificate is considered a distinct advantage.
Specialized Professional Requirements
In addition to general criteria, candidates must demonstrate specific aviation experience and certifications:
* Previous Experience: Prior experience as a regular cabin crew member for an Indonesian airline or as a Hajj cabin crew member for Garuda Indonesia in the 2026 season.
* Age Limit: Candidates must be no older than 55 years as of December 31, 2027.
* Licensing: Must hold a valid Flight Attendant Certificate (FAC) issued by the DGCA Indonesia (DKPPU).
* Aircraft Type Ratings: Must be rated for Wide Body Jet aircraft, specifically the Boeing B777-300ER and/or the Airbus A330 (200/300/900NEO).
Comprehensive Documentation Checklist
Successful applicants are required to prepare a detailed dossier for the selection process. Please ensure all documents are organized as follows:
* Application Essentials: Cover letter and two copies of an updated Curriculum Vitae (CV).
* Legal Authorizations: Original signed consent form (stamped with a Rp. 10,000 meterai) from a parent, spouse, or the relevant TNI/POLRI wives' association.
* Security Clearance: Original and two copies of the Police Clearance Certificate (SKCK) from Mabes or Polda, specifically stating: "CABIN CREW FOR HAJJ FLIGHTS IN SAUDI ARABIA."
* Personal Status: For unmarried candidates, an original Certificate of Single Status from the local Kelurahan.
* Identification Copies: Multiple copies of ID cards (KTP) for the applicant, spouse, parents, or guardians, along with copies of the Family Card (KK), Birth Certificate, and Marriage or Divorce Certificates.
* Educational Records: Copies of diplomas ranging from elementary school (SD) through the applicant's highest level of education.
* Photography: 10 recent 4X6 color photographs with a red background (name clearly written on the back).
* Filing System: Use a Blue Folder if you served as Hajj Cabin Crew in 2026, or a Yellow Folder for all other applicants.
Essential Medical Examination Preparation
The medical assessment is a critical phase of the recruitment process. Candidates are advised to follow these health guidelines to ensure accurate results:
* Fasting Protocols: Begin fasting at 10:00 PM the night before the exam; only plain water is permitted.
* Rest: Ensure a minimum of six hours of quality sleep prior to the examination.
* Dietary Restrictions: Limit the intake of high-fat, high-carbohydrate, and high-uric acid foods for at least one week before the test.
* Vision Aids: Bring any necessary prescription glasses or contact lenses, along with the official prescription from an ophthalmologist.
* Identification: Always carry your original KTP or valid government ID.
Administrative Oversight and Contact Information
All recruitment phases and final results for the 1448 H / 2027 M Hajj Cabin Crew program are at the sole discretion of PT Garuda Indonesia (Persero) Tbk. The management reserves the right to make all final decisions regarding the selection process.
For further inquiries or detailed information, candidates may contact the recruitment team via email at [email protected] with the subject line AKH2027. Please note that correspondence is handled during standard business hours, Monday through Friday, from 08:00 to 16:00 WIB.