# Build Your Career with KAI Services: Latest Job Openings for 2026
Stepping into a professional railway hospitality career is now within your reach, as PT Reska Multi Usaha—widely known as KAI Services—has officially announced its latest recruitment drive. Established in 2003 as a proud subsidiary of PT Kereta Api Indonesia (Persero), this organization plays a vital role in supporting the parent company's operational excellence. From onboard dining and station parking management to cozy cafes and professional catering, KAI Services continuously elevates the passenger experience across the Indonesian railway network. If you possess a passion for hospitality and are eager to grow within a dynamic corporate environment, this opportunity is tailored specifically for you.
## Understanding the KAI Services Recruitment Overview
As the holiday season approaches, the demand for exceptional passenger support reaches its peak. To ensure seamless travel experiences during the upcoming festive period, the company is actively seeking energetic professionals to join the team.
Featured Position: Customer Service Mobile (CSM)
* Campaign Period: Christmas 2026 and New Year 2027 Peak Season
* Role Summary: As a Mobile Customer Service representative, your primary mission is to deliver proactive, friendly, and reliable assistance to passengers. Utilizing a proactive outreach approach, you will guide travelers, answer journey-related inquiries, and share the latest promotional updates from PT Kereta Api Indonesia (Persero).
## Key Qualifications and Requirements
To maintain high standards of service excellence, applicants must meet specific criteria set by the management team. Review the mandatory prerequisites carefully before submitting your application:
* Educational Background: Minimum high school graduate (SLTA or equivalent).
* Age Limits: Maximum 30 years old for male applicants; maximum 28 years old for female applicants.
* Marital Status: Must be single at the time of application.
* Physical Standards:
* Minimum height of 160 cm for males and 155 cm for females, maintaining a proportional body posture.
* Physically and mentally fit with normal color vision (no color blindness).
* Male candidates must be free from tattoos and body piercings.
* Personal Traits: Possess an attractive, neat, and polite appearance, coupled with a warm personality, a strong service mindset, and professional communication skills.
* Work Availability: Willing to work in rotating shifts.
* Administrative Prerequisites: Must possess an active BPJS health insurance membership and a valid NPWP (Taxpayer Identification Number).
## Available Placement Locations
Candidates will be deployed across major strategic railway operational areas (Daop), making it convenient for applicants residing in these specific regions:
* Daop 1 Jakarta Station Placements:
* Gambir
* Pasar Senen
* Jatinegara
* Bekasi
* Cikarang
* Karawang
* Cikampek
* Sukabumi
* Daop 2 Bandung Station Placements:
* Bandung
* Kiaracondong
* Cimahi
* Tasikmalaya
## Step-by-Step Application Guide