# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara stands as a pillar of the Telkom Group, serving as a strategic bridge for business communications and an essential information hub for telecommunications users across Indonesia. With a ownership structure split between Telkom (51%) and Multimedia Nusantara (49%), the company has evolved from its origins in 1975 to become a premier provider of information services. Since its inception as the publisher of the iconic Telkom Yellow Pages, the organization has continuously adapted to the digital era, now operating under three core business pillars to meet the growing demands of the market.
## Shaping Your Future with Infomedia Nusantara
As part of our ongoing commitment to operational excellence and service innovation, PT Infomedia Nusantara is excited to announce new career opportunities for April 2026. We are looking for talented, driven individuals who are eager to advance their professional journey within the dynamic environment of the Telkom Group.
## Current Vacancy: Sales Advocacy Representative (SAR)
We are currently seeking dedicated professionals to fill the role of Sales Advocacy Representative (SAR). This position is ideal for candidates who possess a passion for client relations and a commitment to maintaining the high service standards associated with our brand.
Core Requirements
To be considered for this role, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree holder.
* Academic Performance: Minimum GPA of 2.75 for State Universities (PTN) or 3.00 for Private Universities (PTS).
* Communication Skills: Strong verbal and written communication abilities, including proficiency in English.
* Service Mindset: A deeply ingrained customer-oriented approach.
* Collaboration: Capable of working effectively both independently and as a contributing team member.
* Residency: Preference will be given to candidates residing in the city or regency where the position is located.
Key Responsibilities and Scope of Work
As a Sales Advocacy Representative at GraPARI, your role is pivotal in maintaining the quality of interactions between the company and our customers. Your primary duties include:
1. Sales Achievement: You are responsible for meeting individual sales targets while ensuring full compliance with standard operating procedures (SOPs) and professional advocacy principles.
2. Consultative Service: Provide expert guidance and consultation to customers inquiring about various products, ensuring their needs are met with precision.
3. Customer Satisfaction: Proactively strive to maximize customer satisfaction regarding Telkomsel products and services.
4. Comprehensive Support: Even for inquiries outside of direct sales, you are expected to assist customers effectively or facilitate the necessary support.
5. Queue Management: During high-traffic periods at GraPARI, you will play a critical role in managing customer queues and streamlining service delivery to ensure efficiency.
6. Escalation Coordination: Maintain open lines of communication with Team Leaders, SAR Coordinators, CCO Supervisors, and Regional teams to resolve complex sales or product-related issues.
By joining PT Infomedia Nusantara, you are becoming part of a legacy of innovation and a culture that values professional growth and service integrity. We invite qualified candidates to submit their applications and take the next step in their careers with a leader in the telecommunications support industry.