# Join a Global Leader: Ecogreen Oleochemicals is Hiring a Customer Service Executive
Building a career with an internationally recognized industry pioneer offers more than just a job; it provides a pathway to global exposure and professional excellence. As one of the world's prominent manufacturers of natural fatty alcohols, Ecogreen Oleochemicals continues to expand its footprint across the globe. To support this ongoing growth, the company is looking for talented, driven individuals to join its dynamic team.
## Ecogreen Oleochemicals: A Global Powerhouse in Oleochemical Manufacturing
Ecogreen Oleochemicals has established itself as a reliable supplier of high-quality, sustainable oleochemical products. With a workforce of approximately 1,000 professionals worldwide, the company serves a diverse global clientele through strategically located marketing offices in Singapore, Germany, and the United States.
Our Global Manufacturing Footprint
To maintain its competitive edge and ensure a seamless supply chain, Ecogreen operates state-of-the-art production facilities across multiple continents:
* Indonesia: The core manufacturing hub produces a wide range of saturated fatty alcohol cuts (from C8 to C18), unsaturated fatty alcohols (Oleyl Alcohol), Oleic Acid, Refined Glycerin, and Specialty Esters such as Medium Chain Triglycerides (MCT). These products serve critical roles in the pharmaceutical, cosmetic, food, and lubricant sectors.
* Singapore: Home to the Ethoxylation Plant (EMPL), this facility focuses on downstream chemical production, specifically manufacturing high-grade Fatty Alcohol Ethoxylates.
* Germany (Deutsche Hydrierwerke GmbH Rodleben): This European facility specializes in producing Unsaturated Fatty Alcohols (Oleyl Alcohol), Primary Fatty Amines, Specialty Esters, and Sorbitol powder.
* France (E&S Chimie): This strategic site is dedicated to producing Fatty Alcohol Ethoxylates, Fatty Alcohol Ether Sulfates, Fatty Alcohol Sulfates, and Specialty Esters.
## Career Opportunity: Customer Service Executive (CSE)
To maintain the highest standards of client satisfaction, Ecogreen Oleochemicals is currently seeking a highly motivated and qualified Customer Service Executive (CSE) to join the team. This position is ideal for professionals who excel in fast-paced, international environments and possess strong communication and organizational skills.
Key Candidate Qualifications
To be considered for this role, applicants must meet the following criteria:
* Education: Hold at least a Bachelor’s Degree (S1) in Business Studies, Business Administration, English Literature, or a related field.
* Language Skills: Full professional proficiency in both written and spoken English and Mandarin is mandatory.
* Professional Experience: Ideally possesses at least one (1) year of working experience in customer service, logistics, or export-import operations. However, fresh graduates with strong academic backgrounds are highly encouraged to apply.
* Core Competencies:
* A solid understanding of international trade terms and delivery agreements (Incoterms).
* Familiarity with global payment frameworks, specifically processing transactions via Letters of Credit (L/C).
* Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
* Exceptional interpersonal and communication skills.
* Location Preference: Candidates residing in or originating from Batam are highly preferred.
## Recruitment Terms and Application Guidelines
Before submitting your application, please take note of the official recruitment guidelines established by the company:
1. Single-Submission Policy
Applicants are allowed to submit the online application form only once. It is critical to carefully review all entered data, personal details, and attached documents before hitting the submit button.
2. Selection Authority
PT Ecogreen Oleochemicals retains the absolute right to evaluate and select candidates based on the evolving operational needs of the company. All selection decisions are final, binding, and not subject to appeal.
3. Contacting Candidates
Due to the high volume of applications, only shortlisted candidates who meet all administrative and skill requirements will be contacted directly by the HR department for the next stages of the recruitment process.
Take the next step in your professional journey and contribute to a sustainable, green-energy future by joining the global team at Ecogreen Oleochemicals.