# Career Opportunities at PT Daikin Airconditioning Indonesia: Join the Global Leader in Cooling Solutions
Established in June 2012 as an integral part of Daikin Global, PT Daikin Airconditioning Indonesia has consistently delivered world-class cooling solutions to meet the diverse needs of the Indonesian market. With a robust infrastructure comprising 12 major branches in cities such as Jakarta, Tangerang, Bekasi, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Makassar, Palembang, Pekanbaru, Medan, and Manado, the company maintains a formidable presence. This extensive network is supported by over 1,200 authorized dealers and more than 500 dedicated service points nationwide, ensuring unparalleled customer support and product accessibility.
## Professional Opening: Service Administrator (Jakarta Based)
To maintain our commitment to excellence in after-sales support, PT Daikin Airconditioning Indonesia is currently seeking a detail-oriented and proactive professional to join our team as a Service Administrator. This role is pivotal in ensuring that our customer service operations remain seamless, organized, and efficient.
Primary Responsibilities and Scope of Work
The Service Administrator will be responsible for the logistical and clerical backbone of our after-sales department. Key duties include:
* Operational Monitoring: Overseeing and tracking all service and after-sales activities to ensure timely completion.
* Documentation Management: Organizing, verifying, and maintaining the accuracy of service-related data and official documents.
* Stakeholder Coordination: Acting as a central liaison between technicians, customers, authorized dealers, service partners, and internal departments.
* Data Integrity: Regularly inputting, monitoring, and updating service records within the company database to ensure real-time accuracy.
* Performance Reporting: Compiling comprehensive administrative reports and monitoring work progress on a periodic basis.
* Departmental Support: Providing essential administrative assistance to facilitate the smooth day-to-day operations of the Service Department.
Candidate Qualifications and Requirements
We are looking for individuals who possess a strong administrative foundation and a commitment to high-quality service. Candidates should meet the following criteria:
* Educational Background: Minimum of a Diploma (D3) or Bachelor’s Degree (S1) in any academic discipline.
* Professional Experience: Prior experience in administration, customer service, service operations, or after-sales environments is highly advantageous.
* Technical Proficiency: Advanced skills in operating Microsoft Office suite, with a particular emphasis on Microsoft Excel for data management.
* Soft Skills: Exceptional attention to detail, strong organizational habits, and professional communication abilities.
* Work Ethic: The ability to perform effectively both as an independent contributor and as a collaborative team member.
* Aptitude: Strong problem-solving skills and the capability to coordinate complex tasks under professional timelines.
## Application and Submission Process
Qualified professionals who are ready to elevate their careers with a global industry leader are invited to submit their updated curriculum vitae. Please follow the submission guidelines below:
1. Email Recipient: [email protected]
2. Subject Line: Service Admin – Jakarta
3. Selection Process: Please note that only candidates who meet the shortlisting criteria will be contacted for further assessment.
## Important Recruitment Transparency Notice
PT Daikin Airconditioning Indonesia is committed to a fair and transparent hiring process. We urge all applicants to remain vigilant against recruitment fraud. Please be advised that the entire recruitment process at Daikin is conducted free of charge, and no fees are requested at any stage of the application or interview process.